705 North Ave

Norwalk, IA 50211

Phone: 515.981.0228

Fax: 515.981.0933

 

Building Inspector

Shelley Heisdorffer, ext. 222

 

Departments
Planning & Zoning

 

In addition to providing proactive residential and commercial neighborhood services, the City of Norwalk Development Services Department investigates approximately 200 reported complaints each year. You can email your concerns to alanw@norwalk.iowa.gov. Please allow up to two working days for an inspector to review your concerns. If you have an immediate health or life safety concern, please contact City Hall directly by calling (515) 981-0228 ext. 224 or by dialing 911.The data you supply for this complaint will be used for substantiating the complaint, purposes of investigation and if necessary to pursue legal action. The information you provide is voluntary and you are not required to provide any information. The information collected during an on-going investigation is information that is protected.  If the case proceeds to court, the data may be accessed per a judge ruling. Only upon closing of a case through compliance or issuance of a citation for prosecution of a case does select case information become public data. The complainant's name, however, remains protected information.  The purpose for collecting this information will enable us to contact you when additional information is required. During investigation and legal action, data related to the case may be shared with other City employees or other agencies so that the complaint may be corrected, abated or other legal action may be taken. Nonparticipation will have no effect on your relationship with the City of Norwalk. However, we may not be able to adequately investigate the complaint without complete and accurate information.